Earlier this year I attended the Outcomes Conference where I heard Dr. James Galvin give a presentation on Successful Leadership Transitions. In that session, he said that 27 to 46 percent of leadership transitions fail. That’s 1 out 3 leadership transitions that just don’t work. Can your staff handle that stress? The most expensive hire you can ever make is hiring the wrong person so your back-office succession planning best practices must focus on leadership first.