Peter Wagner, on Nov 14, 2016
I’ve noticed a spring in the step and a smile on the face of many CFOs I’ve met recently. This is a trend that began as businesses recovered from the crash of 2008, and it appears to be directly connected to CFOs gaining influence in their companies. The best CFOs are loving it and are using this new found power to help their companies grow and look to the future.
Peter Wagner, on Sep 30, 2014
This article is a continuation of our series of articles on KPIs. In the last installment, we gave an overview of David Parmenter's explanation of Key Results Indicators (KRIs), Performance Indicators (PIs), and Key Performance Indicators (KPIs). In his book, Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs, Parmenter goes on to describe the creation of a Balanced Scorecard (BSC) to help track the execution of the activities necessary to increase performance via modifying an organizations KPIs.
Peter Wagner, on Sep 24, 2014
We've started a series of posts about KPIs (here and here) in an effort to shed more light on the subject. In the process, we've gotten some great feedback via comments and done some more digging to discover that there is a broad range of information on KPIs, as well as some disagreement about how they should be approached.
Peter Wagner, on Sep 12, 2014
We've begun a series of posts about Key Performance Indicators (KPIs). First, we started with a white paper for the Professional Services Industry and followed that up with a general definition of what KPIs are with a few categories and examples. We plan to share more information on the topic, including guidance to help you identify your KPIs, to ensure you don’t try to load yourself down with too many, to help you incorporate financial and operational data, and to help you present the information, so stay tuned.
Peter Wagner, on Jul 25, 2014
We recently gave away a white paper about KPIs specfically for Professional Services Organizations. We got some feedback about the article and white paper asking questions about KPIs, so we thought we should give some background. First off, KPI stands for Key Performance Indicator. They are the main metrics a business should use to tell whether it is on the path to success or not, and they should provide information about where an organization needs to improve.
Peter Wagner, on Jun 24, 2014
So says a recent paper by SPI Research. While Professional Services Organizations (PSOs) are growing, the key to future success will be whether or not they are maturing. And financial maturity is the key. The most mature organizations exhibit high levels of organizational visibility with optimized business processes and integrated systems, which span all major functional groups.
